Shipping
The shipment of your package
Packages are generally sent within 2 days of receipt of payment (when the item is available for immediate delivery) and are shipped via Bartolini Express Courier, with tracking code.
Possibility of making the shipment insured when paying for the order in the cart. (recommended for fragile products)
Whichever type of shipping you choose, we will provide you with a link to track your package online.
Shipping costs include handling and packaging charges and courier costs. Management costs are fixed, while transport costs vary depending on the total weight of the shipment. We advise you to group your items in a single order. It is not possible for us to group two distinct orders placed separately, therefore shipping costs will be charged for each of them.
The boxes are adequately large in size and your items are well protected.
Returns
We do not accept returns unless the product is damaged at the time of purchase.
ATTENTION: If the customer receives the package damaged by the courier, we invite him to immediately photograph the package and send us the report with photos. In this case we recommend that you do not open the package and let us know immediately, we will replace the item.